Enter your recipient's address at checkout first, and then enter your billing address second. Use your own email address to sign up.

We include your gift note with the first shipment, and we don't send any emails to them that might ruin the surprise. You can use our printable gift note for gifting in person, and once they've gotten their first box, we can add their email address to the account for shipping notifications if you'd like.

We have two options here. First, you could select the January 1st start date and then use your own address as a placeholder. Just let us know the correct address by December 30th.

If you only have their email address, another option we have is our e-gift card. Instead of a subscription, you can email a gift card that can be spent on any item in our shop, including sauces, seasonings, and subscriptions. You can add a gift message and select the exact date that the gift card is emailed.

Select "Right Away" and we'll ship it off ASAP. This typically means within 1-2 business days.

Or select a custom date in the selector and we'll ship it then.

For pre-paid subscriptions you can choose to have them auto-renew or end after the term is up.

For pay-as-you-go subscriptions, they will automatically renew, but you can cancel any time. If you cancel immediately after signing up, your first box will still ship but no future renewals will go through.

After your first box ships, future shipments go out on the 1st of the month. If you signed up in the first half of the month, you’ll get your second box on the immediate 1st (eg, if you sign up December 4th, your second shipment will be January 1st). If you sign up in the second half of the month, your second shipment will be on the following 1st (eg, if you sign up December 20th, your second shipment will be February 1st).

Renewals are processed on the 23rd of each month, prior to the shipment on the 1st - that gives us some time to deal with any billing issues, or modify shipping information.

No - you can choose heat levels, but part of the fun of the subscription is being pushed out of your comfort zone and trying things you might not have tried otherwise.

If you do want to pick and choose, our online shop is a great option, and we're always happy to provide recommendations based on your specifications. Remember, members get free shipping on all 700+ sauces we carry!

Yes we do!

For Canadian addresses, shipping is an additional $9.99 for 1 bottle memberships and $19.99 for 3 bottle memberships.

For all other countries, shipping is an additional $14.99 for 1 bottle memberships and $29.99 for 3 bottle memberships.

Note: International shipping times can be unpredictable, so we can’t make any timing guarantees.

Yes, absolutely. If you have a new shipping address, or want to change your heat level, simply message us using the chat or email to let us know.

Yes! At the end of the box building process, there are checkboxes under "dietary restrictions". Select vegan and/or gluten free and we'll make sure to exclude any sauces made with things like honey, or beer/soy sauce, respectively.