When does my first box ship?
Boxes ship on the 1st of each month, so all orders place this month will be received within the first week of the month. If you have any specific needs, we are flexible. For example, we can push back the first shipment by any number of months if you are ordering a gift but don't want it to arrive early.
Do you ship internationally?
Yes, but we wish international shipping was more affordable.
For Canadian addresses, shipping is an additional $9.95 for 1 bottle memberships and $19.95 for 3 bottle memberships.
For all other countries, shipping is an additional $19.95 for 1 bottle memberships and $29.95 for 3 bottle memberships.
What if I move? Can I change addresses?
We make it easy for you. You can always update your shipping, billing, and subscription details on your account page, or shoot us an email and we will take care of it.
Can I buy a subscription and additional hot sauces at the same time?
If you want to become a member and also buy hot sauce, join the club first so that you get your free shipping code. Then buy all the hot sauce you want and it will be delivered along with the first shipment.
Can I choose what sauces are included?
No, join the Hot Sauce of the Month Club if you want to be surprised by a wide array of new flavors. If you'd prefer to choose which sauces you get, you can shop our online store
Any other questions?
Don't hesitate to ask! We generally respond to emails within an hour (email@example.com), and you can also call us at 510-849-1048.